Kanell & Co Privacy Policy
Last updated: [04/8/2026
Kanell & Co (“we,” “us,” or “our”) operates the website [your‑domain.com] (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, contact us, or make a purchase.[2][3]
By using our Site, you agree to the practices described in this Privacy Policy.[2]
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### 1. Information we collect
We collect information that helps us run our **business**, provide our products, and improve your experience, including:[3][2]
- Contact details: name, email address, phone number, billing and shipping address.
- Order details: items you purchase, order dates, order amounts, and delivery information.
- Payment information: we use third‑party payment processors to handle payments securely and do not store your full credit card number on our servers.[4][3]
- Account information (if you create an account): username, password, and preferences.
- Website usage information: IP address, browser type, device information, pages you visit, actions you take on the Site, and general location information, collected through cookies and similar technologies.[3]
- Communications: information you provide when you contact us by email, phone, social media, or through forms on our Site.[2]
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### 2. How we use your information
We use the information we collect to:[4][3][2]
- Process, fulfill, and deliver your orders.
- Communicate with you about orders, deliveries, returns, and customer service.
- Respond to your questions, requests, and feedback.
- Operate, maintain, and improve our Site and services.
- Customize your experience and show content and products that may interest you.
- Send optional marketing emails about new products, collections, sales, or events if you choose to receive them (you can unsubscribe at any time).
- Protect our business and customers, including detecting and preventing fraud or misuse of our Site.[4][2]
We only use your information for these purposes or other compatible purposes that we explain to you.[2]
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### 3. Cookies and similar technologies
Our Site uses cookies and similar technologies to help it work properly and to understand how visitors use it.[5][3]
We use these technologies to:
- Remember your preferences and items in your cart.
- Help our Site function and stay secure.
- Measure and improve the performance of our Site.
- Support our marketing and advertising efforts.[5][3]
You can usually set your browser to refuse cookies or to alert you when cookies are being used. If you disable cookies, some parts of the Site may not work correctly.[3][5]
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### 4. Analytics
We may use third‑party analytics services to help us understand how visitors use our Site.[6][5]
These services may collect information about your device and browsing, such as:
- Pages visited and time spent on pages.
- Links clicked and actions taken on the Site.
- Your approximate location (for example, city or region) based on your IP address.
- Technical details like browser type, operating system, and device type.[6][5]
We use this information in an aggregated way to analyze trends, manage the Site, and improve our content, products, and services. Where required by law, we will ask for your consent before using analytics cookies or similar technologies.[5][6]
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### 5. Advertising and social media ads
We may work with advertising and social media partners that help us show ads about our products on other websites and apps.[7][8]
These partners may use cookies, pixels, and similar technologies to:
- Recognize that you have visited our Site.
- Understand what pages or products you viewed.
- Show you ads that are more relevant to your interests.[8][7]
This may involve sharing limited information about your use of our Site with our advertising partners, who may combine it with other information they have collected from you.[7][8]
You can often control or limit interest‑based advertising by:
- Adjusting ad settings in your browser or mobile device.
- Changing your ad preferences in the settings of the platforms you use.
- Using opt‑out tools offered by advertising industry groups in your region.
- Managing cookie preferences in your browser and, where available, through our Site’s cookie controls.[9][8][7]
Where required by law, we will request your consent before using advertising cookies and pixels.[8][6]
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### 6. How we share information
We do not sell your personal information.[3][2]
We may share your information with trusted **service** providers who help us operate our business and provide our services, such as:[4][2]
- Website hosting, maintenance, and technical support providers (including GoDaddy tools and services).
- Payment processors that securely process your payments.
- Shipping and delivery companies that deliver your orders.
- Email and marketing tools that help us send messages and manage communications.
- Analytics and advertising partners that help us understand how our Site is used and improve our marketing.[3][4]
These providers are only permitted to use your information to perform services for us and must protect it as required by law.[4]
We may also share information when required to do so by law, in response to legal requests, or to protect our rights, property, or the safety of us and others.[2]
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### 7. Data retention
We keep your information only as long as we need it for the purposes described in this Privacy Policy, or as required by law.[2][3]
In general:
- Order and transaction information is kept for as long as needed for accounting, tax, and legal obligations.
- Account information is kept while your account is active and for a reasonable time after you close it.
- Marketing information is kept until you unsubscribe or we decide to stop using it.[2]
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### 8. Your choices and rights
You have choices about how we use your information.[4][2]
- Marketing emails: you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us.
- Access and updates: you can contact us to request access to personal information we hold about you or to ask us to correct it if it is inaccurate or incomplete.
- Deletion: in some cases, you can ask us to delete your information, subject to our legal obligations to keep certain records.[4][2]
If you live in a region with specific privacy laws (such as the EU, UK, or California), you may have additional rights. You can contact us using the details below to exercise any rights you have under your local laws.[10][4]
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### 9. Security
We use reasonable physical, technical, and administrative measures to help protect your personal information from unauthorized access, use, or disclosure.[2][4]
However, no system or transmission over the internet is completely secure, so we cannot guarantee absolute security.[2]
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### 10. Third‑party links and services
Our Site may contain links to other websites or services that we do not control.[3][2]
We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any other websites you visit.[3][2]
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### 11. Children’s privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.[3][2]
If we learn that we have collected information from a child under 13, we will take steps to delete it.[2]
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### 12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.[11][2]
When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically so you know how we protect your information.[2]
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### 13. How to contact us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact **us** at:[11][2]
Kanell & Co
711 s 300 w
Salt Lake City, Utah, United States
Email: info@kenells.com
Phone: 8013558000
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